Frequently Asked Questions


The online program offers the perfect opportunity for participants to learn the alphabet in steno, write on a real machine, and decide if pursuing an education in court reporting or captioning is the right choice… all from the comforts of your home.

There is a program that starts in each time zone and lasts for six weeks.

  • Monday, April 23, 2018 at 6:30 PM ET
  • Thursday, April 26, 2018 at 8:00 PM CT
  • Tuesday, April 24, 2018 at 6:00 PM MT
  • Thursday, April 26, 2018 at 6:00 PM PT

Yes, all instruction is online. The class will meet online live once a week for 60-90 minutes. However to get the full experience, you will be expected to practice at least 2 hours a day if you want to really find out if the steno profession is something you want to pursue.

Create an account by clicking on the link in the top right-hand corner of the page. Select a course from of the four time zones at the bottom of the page. Check your email for confirmation of your registration.

You will need a steno machine, computer (with camera optional), microphone, headphones, or ear buds.

All participants in the program are required to obtain a steno machine. If you have a resource, you can borrow a machine or you may choose to rent one from two major steno manufacturers --Stenograph or ProCAT at a cost of only $50 for eight weeks. Information on the rental process can be found here.

Upon receipt of the rental agreement, please allow 5-7 business days to receive your machine.

It is highly recommended, but it is not required. If you do not have a headset with a microphone, using the dial-in option for the collaboration is recommended. Internal microphones tend to create technical problems and are not recommended for long-term online classes. Having a headset will allow you to get more from the collaboration experience.

It is highly recommended, but it is not required. Allowing others to see and hear you in a collaborative session allows participants to get more from the Blackboard collaboration experience.

The recommended browser for the NCRA A to Z Online Program is Google Chrome. If you are not currently using Google Chrome, it is recommended that you do so in the future to avoid technical problems. If the videos are still not playing using Google Chrome, you will need to enable the Adobe Flash Player Plug-In in Chrome.

  • Enable or disable Adobe Flash Player
  • Type chrome:plugins in the address bar to open the Plug-ins page.
  • On the Plug-ins page that appears, find the "Flash" listing.
  • To enable Adobe Flash Player, click the Enable link under its name.
  • To disable Adobe Flash Player completely, click the Disable link under its name.

Blackboard, the online learning platform being used to facilitate this program, sometimes has temporary glitches. Incorrect display of names is one of them. It is recommended that before each collaboration session you clear your browser history. This may help to alleviate the glitch. This is not something that you should see every week.

At the end of the program, participants will receive a completion certificate and information on court reporting programs. You will not have enough skills to go to work, but the program will provide participants an opportunity to learn the alphabet in steno, write on a real machine, and decide if pursuing an education in court reporting or captioning is the right choice.

NCRA-approved programs can be found here.

Please send an email to or call 800-272-NCRA (6272).